PRIVACY POLICY

Last Updated: September 4, 2026

This Privacy Policy explains how Handi Foods Ltd. (“Handi Foods,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit or use our website.

We respect your privacy and are committed to being transparent about the information we collect and how it is used.

WHAT PERSONAL INFORMATION DO WE COLLECT?

When you visit our website, contact us, subscribe to our newsletter, submit a form, or otherwise interact with our website, we may collect information that you voluntarily provide to us, including your name, email address, phone number, or other information you choose to provide.

We may also automatically collect certain technical and website-usage information when you visit our website, as described below.

Information collected automatically

When you visit our website, we and certain third-party service providers may collect information about your device, browser, and interaction with the website. This may include:

  1. Browser type and version;
  2. Operating system;
  3. Device-related information;
  4. IP address or other technical identifiers, where applicable;
  5. Page URL, pathname, domain, page title, and referring website;
  6. Pages viewed and other website activity;
  7. Date and time of visits or other events; and
  8. Other technical information necessary for website analytics, security, and performance.

Some of this information may be collected through cookies, pixels, tags, scripts, or similar technologies.

WHEN DO WE COLLECT INFORMATION?

We collect information when you:

  1. Visit or interact with our website;Subscribe to our newsletter;
  2. Fill out a form;
  3. Contact us;
  4. Respond to a survey or marketing communication;
  5. Provide feedback about our products or services; or
  6. Otherwise voluntarily provide information to us.

Certain information, such as an email address, is collected only when you actively submit it through a form or newsletter subscription.

THIRD-PARTY TRACKING PIXEL AND KEYCHAIN

We use a third-party tracking pixel and related technologies provided by Keychain for website analytics, attribution, and understanding how visitors interact with our website.

The Keychain pixel is a lightweight JavaScript tracking technology that may collect information when a visitor lands on or interacts with our website. Depending on the visitor’s interaction with our website, the information collected may include:

  1. Device and browser information, such as browser type, browser version, and operating system;
  2. Page activity, including page URL, pathname, domain, page title, and referring website;
  3. Event information, such as page views and timestamps;
  4. A hashed, anonymous visitor identifier used for analytics and attribution; and
  5. Information associated with a Keychain session where applicable.

If a visitor has previously interacted with Keychain.com, Keychain may be able to recognize that visitor’s browser or session using a secure session cookie and link activity on our website to the visitor’s existing Keychain session. In certain circumstances, this may allow Keychain to associate website activity with a specific contact.

The Keychain pixel does not collect names, physical addresses, phone numbers, or payment information through the pixel itself.

If you voluntarily subscribe to our newsletter through a newsletter widget, your email address may be collected when you actively submit the subscription form. Your email address is not collected by the Keychain pixel merely because you visit our website.

Keychain processes this information on our behalf as a service provider for analytics and attribution purposes. Information collected through the Keychain pixel is stored on Keychain’s servers.

HOW DO WE USE YOUR INFORMATION?

We may use information we collect to:

  1. Provide, operate, maintain, and improve our website;
  2. Respond to customer service requests and inquiries;
  3. Communicate with you when you contact us;
  4. Process newsletter subscriptions and send requested communications;
  5. Understand how visitors use our website;
  6. Analyze website traffic and activity;
  7. Measure and improve the effectiveness of our marketing and communications;
  8. Attribute website visits or other activity to marketing or referral sources;
  9. Personalize or improve your website experience;
  10. Maintain the security and functionality of our website; and
  11. Comply with applicable legal and regulatory requirements.

Information collected through third-party analytics and tracking technologies, including the Keychain pixel, is used for analytics, attribution, and related business purposes.

COOKIES AND SIMILAR TECHNOLOGIES

Yes. We use cookies and similar technologies, including pixels, scripts, and tracking technologies, to operate our website, understand website usage, and improve our services.

Cookies are small files that a website or service provider transfers to your device through your web browser. They may allow the website or service provider to recognize your browser and remember certain information.

We may use cookies and similar technologies to:

  1. Understand and save user preferences;
  2. Maintain website functionality;
  3. Analyze website traffic and interactions;
  4. Understand how visitors navigate and interact with our website;
  5. Support analytics and attribution; and
  6. Improve our website, services, and communications.

We may use trusted third-party service providers to collect and analyze this information on our behalf.

Cookie choices and consent

Depending on your location and applicable law, certain cookies, pixels, and similar tracking technologies may require your consent before they are activated.

Where required, our cookie consent mechanism is intended to provide visitors with appropriate choices regarding non-essential cookies and tracking technologies. For visitors in jurisdictions where consent is required, including certain visitors in the European Union or United Kingdom, applicable non-essential tracking technologies should not be activated until the visitor has provided the required consent.

You may also control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

THIRD-PARTY SERVICE PROVIDERS

We may use third-party companies and service providers to assist us in operating our website, conducting our business, analyzing website activity, communicating with users, and providing other services.

These service providers may process information on our behalf for the purposes described in this Privacy Policy. This may include analytics and attribution providers such as Keychain.

We require service providers, where appropriate, to handle information in accordance with applicable contractual and legal requirements.

THIRD-PARTY DISCLOSURE

We do not sell or trade personal information to third parties.

We may share information with service providers and other parties that assist us in operating our website, conducting our business, providing analytics, communicating with users, or providing other services on our behalf.

For example, information collected through the Keychain pixel may be shared with or processed by Keychain as a service provider for analytics and attribution purposes.

We may also disclose information when we believe disclosure is necessary or appropriate to:

  1. Comply with applicable laws, regulations, legal processes, or government requests;
  2. Enforce our website policies or agreements;
  3. Protect our rights, property, or safety; or
  4. Protect the rights, property, or safety of our users or others.

Non-personally identifiable or aggregated information may also be provided to third parties for analytics, advertising, marketing, or other legitimate business purposes.

THIRD-PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products, services, or links on our website.

These third-party websites and services have separate and independent privacy policies. We therefore have no responsibility or liability for the content, privacy practices, or activities of those third-party websites.

We encourage you to review the privacy policies of any third-party websites or services you visit.

GOOGLE AND OTHER ANALYTICS/ADVERTISING SERVICES

We may use third-party services, including Google and other analytics or advertising providers, to understand website traffic, user interactions, and the effectiveness of our marketing efforts.

These services may use cookies, pixels, or similar technologies to collect information about interactions with our website.

Where required by applicable law, we will obtain consent before activating non-essential cookies or similar tracking technologies.

You may also have options to manage certain advertising or analytics preferences through your browser, device, or the applicable third-party service.

HOW DO WE PROTECT YOUR INFORMATION?

We take reasonable measures designed to protect the information we collect against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically is completely secure, and we cannot guarantee absolute security.

CHILDREN’S PRIVACY

We do not specifically market our website or services to children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

YOUR PRIVACY RIGHTS

Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information, including rights to access, correct, delete, restrict, or object to certain processing of your information.

You may also have rights regarding cookies and other tracking technologies, including the right to withdraw consent where processing is based on consent.

To exercise applicable privacy rights or ask questions about our privacy practices, please contact us using the information below.

CAN-SPAM ACT

If you subscribe to our mailing list, we may use your email address to send information, respond to inquiries, and provide marketing communications where permitted.

We agree to:

  1. Not use false or misleading subjects or email addresses;
  2. Identify commercial messages appropriately;
  3. Include our physical business address where required;
  4. Monitor third-party email marketing services for compliance;
  5. Honour opt-out or unsubscribe requests; and
  6. Allow users to unsubscribe using the link provided in our emails.
IF YOU WOULD LIKE TO UNSUBSCRIBE

If at any time you would like to unsubscribe from receiving future emails, you can contact us at: info@handifoods.com

You may also follow the unsubscribe instructions included at the bottom of our emails.

We will process your unsubscribe request as required by applicable law.

CONTACTING US

If you have questions about this Privacy Policy, our privacy practices, or the information we collect, please contact us:

Handi Foods Ltd.
190 Norelco Drive
Toronto, Ontario M9L 1S4
Canada

Email: info@handifoods.com
Phone: 416-743-6634